ICT Services

ICT Monitoring & Support

IT support for Autodesk professionals
Remote or on site, reactive or proactive: our support team is ready with effective solutions for incidents as well as user questions about IT components and Autodesk software. Support is included during office hours and follows the terms set out in the SLA (Service Level Agreement), which is an integral part of both our workplaces and our server environments.

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ICN Monitoring and Support: the benefits of our expertise
With ICN Monitoring and Support we use a powerful system to centrally manage, monitor and optimise your IT environment. Because we run this system for you, you benefit from maximum efficiency and proactive support, so you can concentrate on your core business.

Installation support
If you purchased Autodesk software from us and run into problems during the first installation, we will get you up and running. You can also turn to our helpdesk with licensing questions.

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Complete protection for your critical business data
With ICN Microsoft 365 Backup you have full data protection for your Microsoft 365 environment. From Exchange and OneDrive to SharePoint and Teams, we provide reliable backups and fast recovery options, so your valuable data is always safe and available. Thanks to proactive threat detection and recovery tools, we protect your organisation against data loss caused by cyberattacks or human error.

 

Why ICN Microsoft 365 Backup?

  • Complete backup and recovery: daily backups and straightforward recovery options provide reliable protection for all your Microsoft 365 data.
  • Advanced threat protection: we detect and block malicious threats such as phishing and malware before they affect your organisation.
  • Efficient management: all your backups and recovery actions are ready for you in a single clear dashboard.
  • Predictable costs: this service is a standard part of our ICN workplaces and server management, so there are no unexpected costs.

With ICN Microsoft 365 Backup you stay protected, productive and prepared for any challenge.

 

Next-Generation Antivirus
Features

  • Advanced threat prevention: we protect your systems against zero-day and polymorphic threats using AI and machine learning.
  • Real-time protection: we stop attacks immediately through automatic detection and blocking of suspicious activity.
  • Cloud-based threat intelligence: we keep your security up to date via the cloud with the latest insight into global cyber threats.
  • Efficiency without compromise: we deliver a high level of security with minimal impact on your system performance.

Choose auxalia Next-Generation Antivirus for reliable, powerful protection of your business data against the most advanced threats.

Endpoint Detection & Response
Avanced protection for your endpoints

With auxalia Endpoint Detection & Response (EDR) we protect your business against the most advanced cyber threats. This powerful, cloud-based solution detects and responds to threats in real time, keeping your systems safe without any extra effort on your part.

Benefits of ICN Endpoint Detection & Response

  • Real-time detection and response: we prevent damage by acting immediately on suspicious activity.
  • Advanced threat analysis: our system identifies even the most complex attacks, such as fileless malware and zero-day threats.
  • Automation and simplicity: we reduce the number of alerts and real threats through smart recommendations and automated actions.

Reliable, proactive care for your IT infrastructure
With auxalia Server Management you are assured of a stable, secure and continuously available server environment. Our experts monitor and manage your servers proactively, so your business keeps running without interruptions. From preventive maintenance to fast problem solving, we make sure your IT infrastructure performs at its best.

Why choose auxalia Server Management?

  • Proactive monitoring: continuous supervision prevents problems and detects threats before they have an impact.
  • Full support: our team is ready to step in immediately in the event of technical failures, so you can keep working without worries.
  • Optimisation and updates: regular maintenance, security updates and optimisations keep your server environment secure and efficient.
  • Flexibility and scalability: whether you work locally, hybrid or fully in the cloud, we offer tailored server management that grows with your business.

With auxalia Server Management you have a reliable IT partner that provides continuity and security, so you can focus fully on running your business while we manage your servers. Request a meeting today and discover the benefits of auxalia Server Management.

Complete protection for your critical business data
With ICN Microsoft 365 Backup you have full data protection for your Microsoft 365 environment. From Exchange and OneDrive to SharePoint and Teams, we provide reliable backups and fast recovery options, so your valuable data is always safe and available. Thanks to proactive threat detection and recovery tools, we protect your organisation against data loss caused by cyberattacks or human error.

Book a meeting with our IT expert

Book a meeting directly in the calendar of our expert.